fbpx
Select Page

FAQ

Home / FAQ

Postage

Shipping Options +

Jumping Jack offers sellers the option of flate rate shipping at the rate of $9.55 (payable by the buyer at checkout). 

If you have multiple items or larger items for sale, don’t forget to consider the additional shipping fees that may occur above this rate and include this in the final listing price of your products.

Tips For a Great Postage Experience +

Items are to be shipped via Australia Post. 

Make sure that you obtain a tracking receipt upon shipping your items in the event that something does go wrong. You can document your shipping tracking ID in the ‘Orders’ section of your account to notify the buyer once you have shipped your items.

Once the item has sold, you will receive a confirmation email outlining the details of the sale including where to ship your item/s to. You will need to prepare and post the item to the buyer. Don’t forget to mark your item as ‘shipped’ so that the buyer knows that it’s is on its way! Once your item/s are received by the buyer, they will then mark it as ‘received’ to confirm the sales process is complete.

It is your responsibility to package the item/s appropriately to prevent damage and ensure that they arrive in perfect condition.  Jumping Jack recommends that you take photos of the packaging and the item/s before they are shipped in the event that these items are lost or damaged during the shipping process.

 

Australia Post Rates and Options +

Please use this information as a guide only when determining the shipping costs associated with your items. Most items will fit comfortably in a small Australia Post sized satchel, including multiple baby and kids items. For a better understanding on pre-paid Australia Post shipping options click here